All wine orders must be placed by a person 21 years of age or older. For your protection, verification of age is required at the time of delivery. We recommend use of a business address to facilitate delivery of your purchase. Wine will not be delivered to a visibly intoxicated person. Failure to produce age verification forfeits the right to receive the shipment until identification is produced. In such circumstances, the order may be held in storage at a local depot of the shipping company until appropriate identification is produced, or it may be shipped back to the winery. All associated costs will be the responsibility of and be charged to the customer.
During the winter months, orders placed by 3:00 pm PST Monday through Thursday are processed and shipped by the following day. Orders placed by 3:00 pm PST on Friday are shipped on the following Monday. Orders placed any time on Saturday or Sunday are shipped on the following Tuesday.
Orders shipped via UPS ground typically have a 5-7 business day delivery time after the order has been shipped. To lookup the average shipment time for UPS Ground shipments refer to The Ground In Time Map using Napa, CA 94559 as the shipment's point of origin. Orders shipped via Express typically have a 2-4 business day delivery time after shipment.
Shipping charges are calculated based on the total weight of your order. Shipping will be calculated on the Order Verification Page, before you check out. At this time we do not ship online store products outside the United States.
If you need to inquire about your order, please call us at 707-257-5783.
Hours of Operation:
Monday through Friday: 9 a.m.—6 p.m., PT
Saturday: 10 a.m.—4 p.m. PT.
We are closed on the following days:
- Thanksgiving Day (Nov 24),
- Christmas (Dec 25)
- New Years Day (Jan 1)
Welcome to the stclement.com website. This website (‘Site’) is owned by Treasury Wine Estates (‘TWE’, ‘We’ or ‘Us’). The following website terms and conditions (‘Terms and Conditions’) govern the Site. We reserve the right to amend the Terms and Conditions from time to time and advise you to read these Terms and Conditions prior to every purchase from the Site.
You may only use this Site if you are aged 21 years or over or otherwise over the legal drinking age in your country of residence. If you are not of legal drinking age, please exit this Site immediately.
The data, images and information (collectively, ‘Intellectual Property’) appearing on this Site (including but not limited to names, trademarks, logos and copyrighted material) are owned by us, our related companies or third party licensors. You agree not to reproduce, sell, distribute, publish, broadcast, circulate or commercially exploit the Intellectual Property in any manner, unless expressly permitted by us in writing or, in the case of copyright material, as permitted by federal copyright laws. All rights not expressly granted here are reserved to Treasury Wine Estates Americas Company.
You agree to not use any computer program tools including but not limited to web spiders, bots, indexers, robots, crawlers harvesters or any other automatic device, program, algorithm or methodology, or any similar or equivalent manual process (collectively, ‘Tools’) to access acquire, copy or monitor any portion of the website or content, reproduce or circumvent the navigational structure or presentation of the Site or any content, obtain or attempt to obtain materials, documents or information through any means not purposely made available through the website. Tools that access or use the Site shall be considered agents of the individuals who control or author them.
This Site is provided to you on an “AS IS” and “WITH ALL FAULTS” basis. This means that despite our best efforts, the Site may contain inaccuracies, omissions, errors or other defects and you rely on it at your own risk. TREASURY WINE ESTATES AMERICAS COMPANY (‘TWE’) MAKES NO WARRANTY, WHETHER EXPRESS OR IMPLIED. ALL WARRANTIES, EXPRESS AND IMPLIED, ARE EXPRESSLY EXCLUDED AND DISCLAIMED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGMENT AND FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT WILL TWE BE LIABLE FOR ANY DAMAGES, CLAIM OR LOSS INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO COMPENSATORY, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES OR LOST PROFITS OR GOODWILL RESULTING FROM LOST, DAMAGED OR MISAPPROPRIATED DATA, INABILITY TO USE DATA, DELAYS, INTERRUPTIONS OR COMPUTER VIRUSES, IRRESPECTIVE OF WHETHER TWE KNEW OR SHOULD HAVE KNOWN OF THE LIKLEHOOD OF SUCH DAMAGES.
THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, BREACH OF WARRANTY, DEFAMATION, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION AND THIRD PARTY CLAIMS. IF THE WARRANTY EXCLUSION OF LIMITATION OF LIABILITY OUTLINED IN THESE TERMS AND CONDITIONS IS DETERMINED BY COURT JUDGMENT OR ARBITRATOR’S WRITTEN OPINION TO BE UNENFORCABLE, YOU AGREE THAT TWE’S LIABILITY WILL NOT EXCEED TWENTY FIVE DOLLARS ($25.00) USD.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
If you use this Site to purchase goods from us, we may require that you open an account and create a username and password. You are responsible for the confidentiality and use of your password. You agree to notify us immediately if you become aware of (a) any loss or theft of your username or password or (b) any unauthorized or illegal use of your username or password.
You understand and agree that we may comply with law enforcement requests or subpoenas regarding the use of the Site.
Wherever possible, these Terms and Conditions will be governed by the laws and regulations of the state of California.
St. Clement Vineyards will ship your club wine selections directly to your home or office. No bills, no fuss, we simply charge the credit card provided on your application at the time of shipping. Please note that it is your obligation to notify St. Clement Vineyards of any account changes 15 days before the beginning of a shipment month. Membership is ongoing and may be cancelled with a 15 day notice after receiving your second club shipment. St. Clement Vineyards requests a two shipment minimum commitment to the wine club.
Due to legal restrictions, we are only permitted to ship wine to select states. Please note that verification of age and signature is required at the time of delivery. Carriers make three attempts to deliver, after which the wine is returned to St. Clement Vineyards. No wine will be delivered to a visibly intoxicated person, and any person unable to produce age verification forfeits the right to receive the shipment until identification is produced. In such circumstances, the order may be held in storage at a local depot until appropriate identification is produced, or it may be shipped back to the winery. If a wine shipment is shipped back to the winery, the customer is responsible for freight charges.
Wines are subject to change due to availability. Members are responsible for all taxes, shipping or handling fees, including shipments that are refused, returned or shipped to an old address. Should your club shipment be returned for any reason, the fee to re-ship would be the full rate charged by the common carrier to St. Clement Vineyards. If there has been some sort of error with delivery, we will be happy to work with you to resolve it.
If you have any questions about these Terms and Conditions, please contact us at 707-257-5783 or firstname.lastname@example.org.